Blog

Social Media Compliance

What is a Credit Union Social Media Policy?

January 29, 2025
Ethan Wall

Posted in: Social Media Compliance

Social media is a powerful tool for credit unions to engage with members, promote services, and build community trust. However, the potential for legal and reputational risks makes a well-crafted social media policy essential. In this blog, we’ll explore what a credit union social media policy is, why it matters, and how a credit union […]

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Can Banks Use Their Employees’ Likeness on Social Media?

December 30, 2024
Ethan Wall

Posted in: Social Media Compliance

In the era of digital marketing, banks often leverage social media platforms to humanize their brand. Featuring employees in promotional posts, videos, or other online content can create a relatable image and build trust with customers. But is it legal for banks to use their employees’ likeness on social media? The short answer is yes, […]

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Can Banks Use Client Testimonials Online?

December 19, 2024
Ethan Wall

Posted in: Social Media Compliance

Client testimonials can be a powerful marketing tool for banks, offering an authentic voice to build trust and credibility. However, using testimonials online isn’t as simple as posting a happy client’s feedback on your social media page. Banks must navigate several legal and regulatory challenges to ensure compliance, protect client privacy, and avoid misleading claims. […]

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What Do Banks Need to Run Giveaways?

December 17, 2024
Ethan Wall

Posted in: Social Media Compliance

Running a giveaway can be an effective way for banks to engage their communities, attract new customers, and promote their services. However, giveaways also come with legal and regulatory obligations that financial institutions cannot overlook. Whether it’s a simple social media contest or a high-value sweepstakes, banks must adhere to strict guidelines to avoid compliance […]

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Legal Issues for Banks Using AI for Marketing

December 10, 2024
Ethan Wall

Posted in: Social Media Compliance

Artificial intelligence (AI) is revolutionizing how banks approach marketing. From personalized recommendations to predictive analytics, AI tools offer financial institutions unparalleled opportunities to connect with customers and enhance engagement. However, integrating AI into marketing strategies also comes with a host of legal challenges. Banks must tread carefully to ensure their use of AI complies with […]

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Can Credit Unions Run Sweepstakes?

December 3, 2024
Ethan Wall

Posted in: Social Media Compliance

Sweepstakes can be an excellent tool for credit unions to engage their communities, promote their services, and attract new members. However, running a sweepstakes is not as simple as announcing a giveaway and picking a winner. Credit unions must navigate specific legal and regulatory requirements to ensure their promotions comply with federal, state, and industry-specific […]

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What are the steps in social media risk management?

November 14, 2024
Ethan Wall

Posted in: Social Media Compliance

The rapid, public, and often unpredictable nature of social media also brings significant risks for businesses, especially in regulated industries like financial and medical. These risks can include reputational damage, legal issues, data breaches, and regulatory non-compliance. Effective social media risk management is essential for businesses to protect their brand and avoid costly mistakes. Here […]

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Create a Social Media Policy Template for Your Bank Employees

September 17, 2024
Ethan Wall

Posted in: Social Media Compliance

In the digital age, social media has become an essential tool for banks to connect with customers, promote services, and build their brand. However, the use of social media by bank employees can also present significant risks if not properly managed. To ensure that your bank’s social media presence is both effective and compliant with […]

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2024’s Hottest Online Marketing Trends and Legal Strategies for Banks & Credit Unions

September 12, 2024
Ethan Wall

Posted in: Social Media Compliance

In 2024, banks and credit unions have embraced emerging marketing trends to stay competitive in the fast-paced digital landscape. However, with these new trends come legal challenges that financial institutions must navigate carefully. Below, you’ll find an overview of some of the hottest online marketing trends and essential legal strategies to help banks and credit […]

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Social Media Compliance: Risk Assessment Essentials

August 27, 2024
Ethan Wall

Posted in: Social Media Compliance

In today’s digital age, social media is a vital tool for businesses to engage with customers, promote products, and build brand loyalty. However, the dynamic and public nature of social media also introduces various compliance risks that businesses must manage. Ensuring social media compliance requires a thorough understanding of the legal landscape and implementing effective […]

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